What Clients Say
Real feedback from homeowners and hosts I've had the pleasure of working with.
"If you are looking for someone who is genuinely invested in bringing you as much success as possible as a homeowner, while also delivering a superior guest experience, Shana Rider is the person to trust. Her network and connections within our local community have saved us money, handled maintenance efficiently, and provided the assurance that our home remains in excellent condition while continuing to improve over time. Shana is trustworthy, incredibly hard working, and always available whenever needed, no matter the hour. Every recommendation she makes is focused on maximizing your property’s potential, maintaining high standards, and creating long-term success. Having Shana manage our property has brought a level of comfort and peace of mind that is invaluable. I credit the success of our rental “Martinez Palms La Quinta” to Shana and her commitment to excellence."
"Shana has been my partner since the very beginning of Desert Rock Oasis—from acquisition and renovation through launch and long-term optimization. She didn’t just help set up a rental—she helped build a high-performing asset. What differentiates Shana is her unwavering focus on quality over quantity. Every recommendation is grounded in the belief that a better guest experience, stronger positioning, and higher standards ultimately drive better long-term revenue. I’ve consistently trusted her perspective and followed her guidance, and that foresight has proven right time and again. The result: Desert Rock Oasis is now a top 1% property in the La Quinta vacation rental market, with over 300 five-star reviews and more than 10 years of sustained success. If your goal is to create a rental that performs at the highest level—not just get it up and running—Shana is the fastest path to getting there."
"We've been working with Shana for 5 years now and she’s been nothing short of excellent. She’s great with the clients as well as the properties. If a client needs help with something she takes care of it right away, and this has been reflected in our five star reviews. Not all property managers take pride in interacting with the clients but she does. We have lots of repeat renters because of her. Shana also makes your life as an owner easy. If you need something fixed or replaced she takes care of it. This is priceless. In our experience over the years, with different property managers, Shana’s our favorite. We highly recommend her."
